We want everyone who visits transportnsw.info to find the information they need, quickly and easily.
If you are looking for information about accessible public transport see accessible travel in NSW.
To ensure this site meets accessibility standards, we carry out user-testing with a wide range of people, covering varied accessibility needs (mobile, cognitive, auditory and visual) and this helps us to improve the user-experience for everyone.
We test on assistive devices and software such as screen readers and magnifiers.
We also regularly test our website on a variety of popular tablets and mobile devices.
We are committed to making the transportnsw.info website available to the widest possible audience by using the Web Content Accessibility Guidelines (WCAG) 2.0. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.
The Transport Info website (transportnsw.info), including its text-only versions, and the Transport Info mobile website (m.transportnsw.info) satisfy all Level AA success criteria of WCAG 2.0 and received a Statement of Accessibility from Vision Australia.
If you have any questions or comments about our accessibility statement or if you have problems accessing information or functions on this site, please contact us.
If you are using an older browser, some features of the site such as the feedback forms, Map and Timetable search, Plan Your Trip widget or Next Departures tool may have reduced functionality.
Information on using text-only tools is on our help page.
Maps on transportnsw.info and m.transportnsw.info are not fully accessible.
Customising your experience
You can use accesskeys to navigate around the site to points on the accesskey menu using the keyboard. Press the appropriate key shortcut for your browser in conjunction with the accesskey for the area you wish to view.
|Internet Explorer||Alt + accesskey, then Enter to activate|
|Firefox 2.0+||Shift + Alt + accesskey|
|Opera||Shift + Esc, then accesskey to activate|
|Safari 4.0+||Ctrl + Option + accesskey (for Mac)
Alt + accesskey (for Windows)
|Chrome 3.0+||Alt + accesskey (for Windows and Linux)
Ctrl + Option + accesskey (for Mac)
See your browser help if the browser accesskeys shortcuts do not work.
Skip to content
Text-only browsers or browsers with CSS turned off will see a "Skip to content" link at the top of the page to allow users to jump directly to the content on a page, bypassing the header and site navigation sections.
We also know that some users want to customise their experience by changing their computer setup. This could be changing the size of the font, the contrast between colours, or using additional assistive technologies such as screen readers. BBC My Web, My Way has some great videos on how to use the accessibility features of your computer or additional assistive technology.
Adobe PDF files
This website contains information in PDF (Portable Document Format) which are available so that information is easy to download and portable. You need Adobe Reader to access these files which can be downloaded for free from the Adobe website.
Our PDF network maps are best used with JAWS and NVDA screen readers.
Let us know what you think
If you have any feedback on using the transportnsw.info website, please contact us.