Free travel for attendants of people with a significant disability

    Overview

    If you have a NSW Companion Card, your attendant is entitled to free travel on public transport in NSW.

    You must carry your NSW Companion Card with you at all times to receive free travel for your attendant as proof of entitlement or your attendant may be fined.

    Sydney and surrounding areas – Opal network

    With a NSW Companion Card, your attendant receives free travel on trains, buses, most ferries and light rail.

    Regional NSW – outside Opal network

    With a NSW Companion Card, your attendant receives free travel on regular local bus services and NSW TrainLink Regional services.

    Companion Card


    Eligibility for a NSW Companion Card is determined by the Department of Family and Community Services, which manages the NSW Companion Card Program.

    The NSW Companion Card is issued free of charge by the Department of Family and Community Services.

    How to apply

    • Download, print and complete the application form on the Companion Card website.
    • Send it to Companion Card, GPO Box 2687, Sydney NSW 2001, or call 1800 893 044.

    Cardholders residing outside of NSW must apply in their home state or territory.

    The card is valid for life.


    Travelling on public transport in NSW

    With your Companion Card your attendant can travel for free on Sydney Trains, buses, light rail, Sydney Ferries, private ferries and NSW TrainLink services.

    Your Companion Card provides your attendant with free travel and you pay your normal fare. This may be full fare, a concessional fare or free travel depending on your concession status.

    Only one attendant can travel with you for free at any one time. You cannot use other entitlement cards to gain free travel for more than one person.

    Your attendant is responsible for looking after you when travelling. They should follow transport staff directions relating to your safety.

    You need to book a seat on some long distance rail and rail/coach services. When booking, make sure you provide details of your concession card (if you have one) as well as the number of your Companion Card. You also need to mention any requirements you may have, such as needing a wheelchair space.

    Your NSW Companion Card can be used in other states and territories that have a Companion Card scheme, such as Victoria and South Australia.

    Find out more at the NSW Companion Card website or call the NSW Companion Card information line on 1800 893 044.

    You may also be eligible for the following concession cards with attendant entitlements. Your attendant (a sighted person four years and above) travels free with you when the pass is marked "Plus Attendant":


    Travelling to and from Sydney Airport train stations

    • With your Companion Card, your attendant is entitled to free access to the Sydney Airport stations. You will need to show your proof of entitlement to staff at the gate.
    • Without your Companion Card, your attendant is required to pay the Adult Sydney Airport station access fee.

    Read more about travelling to the airport by train and the Sydney Airport station access fee.


    Opal card, single trip tickets and fares


    Exceptions

    Free travel is not available on fast ferry services between Manly and Circular Quay, event shuttle buses, chartered bus services and Great Southern Rail services.

    When travelling on NSW TrainLink Regional services, free travel does not apply when booking sleeping berths or travelling interstate.


    Replacement cards

    Companion Card: Download and complete the application form on the Companion Card website and post it to Companion Card, GPO Box 2687, Sydney NSW 2001, or call 1800 893 044. A replacement fee may apply.