Free travel for ex-members of the defence forces with vision impairment

    Overview

    If you have a NSW Blinded Soldier Pass, you and your approved attendant are entitled to free travel on public transport in NSW.

    You must carry your NSW Blinded Soldier Pass with you at all times to receive free travel and as proof of entitlement.

    Sydney and surrounding areas – Opal network

    With a NSW Blinded Soldier Pass, all you need to do is show your pass to transport staff for free travel on trains, buses, most ferries and light rail.

    If you also have a free travel Opal card, you can open ticket gates at train stations and ferry wharves, excluding the ticket gates at Sydney Airport stations.

    Regional NSW – outside Opal network

    With a NSW Blinded Soldier Pass, you receive free travel on regular local bus services and NSW TrainLink Regional services.

    NSW Blinded Soldier Pass

    You are eligible to apply for a NSW Blinded Soldier Pass, if you meet the following criteria:

    • You are an Australian or NZ war veteran.
    • You are a permanent resident in NSW.
    • You are a war veteran classified by the Department of Veterans' Affairs (DVA) as blinded due to war service.

    How to apply

    You can apply for the free travel Opal card on the same form.

    The NSW Blinded Soldier Pass is issued free of charge and is valid for up to three years.


    Sydney and surrounding areas – Opal network

    Opal is an electronic ticketing system used on public transport in Sydney, the Blue Mountains, Central Coast, Hunter, Illawarra and Southern Highlands.

    On the Opal network, if you have a NSW Blinded Soldier Pass, you can travel for free with your pass:

    • Required: NSW Blinded Soldier Travel Pass – show to transport staff.
    • Optional: Free travel Opal card – opens gates automatically at stations and wharves without assistance from staff, excluding the ticket gates at Sydney Airport stations.

    Your attendant can travel with you for free if your pass or Opal card is marked "Plus Attendant".

    How to get your free travel Opal card

    If you already have a NSW Blinded Soldier Pass, you are eligible for the free travel Opal card. To apply, call 131 500 quoting your name, address and date of birth.

    If you are applying for a new or replacement NSW Blinded Soldier Pass, you can apply for the free travel Opal card on the same form:

    The free travel Opal card is optional and not a requirement for free travel. It enables you to open ticket gates without the assistance of transport staff. However, this excludes ticket gates at Sydney Airport stations, where you will need to show your proof of entitlement to staff at the gate.

    The free travel Opal card is valid for five years or until your entitlement ceases.

    Travelling with your free travel Opal card

    You must carry your NSW Blinded Soldier Pass when you travel with your free Opal card.

    NSW Blinded Soldier Pass (proof of entitlement) and Free travel Opal card

     

    If you do not have your proof of entitlement, you are required to pay for and travel with an Adult fare, or you may be fined.

    For Opal terms of use and travel benefits, visit the Opal website.


    Travelling to and from Sydney Airport train stations

    • With your proof of entitlement, you and your approved attendant are entitled to free access to the Sydney Airport stations but you will need to show your proof of entitlement to staff at the gate.
    • Without your proof of entitlement, you and your approved attendant are required to pay the Adult Sydney Airport station access fee.

    Read more about travelling to the airport by train and the Sydney Airport station access fee.


    Regional NSW - outside Opal network

    If you have a NSW Blinded Soldier Pass, you are entitled to free travel on all privately-operated regular route local bus services and on all NSW TrainLink Regional services, including interstate services.

    Your attendant can travel with you for free if your NSW Blinded Solider Pass is marked “Plus Attendant".

    You need to present your pass at any NSW TrainLink ticket office or accredited travel agency when you book and before you travel.

    Other privately owned and operated services may offer concessions at their own discretion. Check with local transport operators before you travel.


    Exceptions

    Free travel is not available on fast ferry services between Manly and Circular Quay, event shuttle buses, chartered bus services and Great Southern Rail services.


    Replacement cards

    • NSW Blinded Soldier Pass: Use the Blinded Solider Pass application form or call 131 500. A replacement fee may apply.
    • Free travel Opal card: Call 131 500. A replacement fee may apply.

    Contact the Transport Concessions Office

    Mail: Locked Bag 5085, Parramatta NSW 2124
    Phone: 131 500
    Email: concessions@transport.nsw.gov.au