Accessibility apps

Accessibility apps are designed to provide better customer services and information for people with a disability to confidently use public transport in NSW.

Other accessibility apps are currently in development and will be progressively released.

abil.io enables customers with limited mobility to access the public transport system. Customers can plan their trip in real time and be provided with comfortable walking distances that avoid significant uphill or downhill slopes and stairs.

Metarove is a public transport trip planning app for customers with limited mobility, or who use a mobility aid such as a wheelchair, scooter or crutches or who travel with a pram or luggage.

Stop Announcer (NSW), designed for customers with vision impairment is a route guidance app which provides audio notifications of stops made along a route as customers approach and arrive at their stop.

Download Abil.io on the App Store
 

abil.io

abil.io enables customers with limited mobility to access the public transport system. Customers can plan their trip in real time and be provided with comfortable walking distances that avoid significant uphill or downhill slopes and stairs.

Providing NSW public transport information in real time, abil.io generates trip plans taking into account elevation and gradients of ramps, numbers of steps, internal routing in stations, proximity to accessible parking, ground surfaces and more.

Trip plans are automatically updated if services are delayed or cancelled so customers can easily navigate around any issues. By Sming.

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Accessible travel: Provides customised trip-plans for customers with limited mobility.

Metarove
Get Metarove on Google Play
 

Metarove

Metarove is a public transport trip planning app for customers with limited mobility, or who use a mobility aid such as a wheelchair, scooter, crutches or who travel with a pram or luggage.

It offers trip planning with highly customisable features, including personal walking speed, maximum distance and an option to display accessible journeys. It also provides real-time NSW public transport information.

If accessible routes are required, the trip planner will attempt to avoid buses, trains, stations and stops that are flagged as not wheelchair friendly, in real time. Metarove will alert customers if a selected station has a short platform and will advise which train carriages to board. By Metarove.

An iOS version of Metarove will be available soon. Register for early access.

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Accessible travel: Provides trip plans that avoid steps and gravel. Alerts you about short platforms, which train carriage to board. Works with Google TalkBack.

Download Stop Announcer (NSW) from the Google Play store.
Download Stop Announcer (NSW) from the App Store
 

Stop Announcer (NSW)

Stop Announcer (NSW) is designed to help customers with vision impairment navigate their way on public transport.

It has a clear, high-contrast display and is designed to work with the Android accessibility feature ‘TalkBack’ and iOS accessibility feature ‘VoiceOver’ to provide audio prompt announcements as customers arrive at bus stops, train stations, ferry wharves and light rail stops.

Features and benefits

Stop Announcer (NSW):

  • is available on Android and iOS devices.
  • uses GPS to get your device’s location and announce your route. Stop Announcer will not work well inside buildings.
  • will warn you at regular intervals when there is no GPS available; you can change the frequency of this warning or turn it off in the GPS settings.
  • is a route guidance app, it will not plan your trip.
  • uses stop numbers to determine your route.
  • allows you to save stops and routes for regular or planned trips.
  • can find the stop closest to you, or you can enter a known stop number.
  • allows you to listen to stop information again by tapping the 'Speak' button at any point.
  • works with Talkback or VoiceOver turned on or off.
  • will warn you if you select a short rail platform as your destination stop. This warning message will be provided again when you arrive at the stop.
  • shows all transport modes; options are available to filter your transport mode.
  • is highly customisable via the settings menu.
  • Includes train station short platform warnings.
Bus, Ferry and Light Rail stop numbers are available from the Trip planner or by calling 131 500 and are also posted at most bus stops.

Stop numbers for train platforms are located in the Train Stop Numbers file. Search for your stop number by the station name. Each platform has a different stop number.

Stop numbers for train platforms are also available in Google Maps, and are displayed when Transit directions are selected. The relevant train line, station, platform number and Stop ID are shown.

Stop Announcer (NSW) instructions

Android devices:

iOS devices:

Train stop numbers:

accessibility icon

Accessibility information: Assists customers with vision impairment.