Pre-paid taxi fares

Pre-paid taxi fares aim to provide a safer working environment for taxi drivers and reduce the incidence of fare evasion. Drivers have the option to ask you to pre-pay your taxi fare on the Central Coast and on Friday and Saturday nights at the secure taxi ranks in the Sydney CBD, Kings Cross and Surry Hills. An estimated fare is calculated and paid and then the balance worked out when you arrive at your destination.


Sydney

The NSW Government has introduced pre-paid taxi fares to the ten secure taxi ranks in the Sydney CBD, Kings Cross and Surry Hills. Pre-paid taxi fares aim to provide a safer working environment for taxi drivers and reduce the incidence of fare evasion. Each secure taxi rank has a customer service officer to help drivers and passengers estimate the taxi fare.

Taxi drivers may request that passengers pre-pay their taxi fares for journeys starting at the ten Sydney CBD secure taxi ranks between 10pm and 5am on Friday and Saturday nights and other nights publicised from time to time, such as Christmas or New Year.

The ten secure taxi ranks can be found at the following locations:

CBD

  • 18a Martin Place, between Martin Place and Hunter Street near Angel Place
  • Bathurst Street, west of George Street outside St Andrew's Cathedral
  • Chifley Square, corner of Hunter and Phillip Streets (Friday only)
  • Darling Harbour, located in the slip road, off Wheat Road (behind IMAX) at Cockle Bay, Darling Harbour
  • Darling Harbour, northern end of Lime Street
  • The Rocks, northern side of Alfred Street - Circular Quay
  • World Square, eastern side of George Street between Liverpool Street and Goulburn Street

Kings Cross

  • 33 Bayswater Road
  • Darlinghurst Road near Roslyn Street

Surry Hills

  • Oxford Street, between Pelican and Riley streets

Central Coast

If you are catching a taxi connected to the Central Coast Taxis network, your taxi driver may request that you pre-pay your taxi fare.


How to pre-pay your fare

You can pre-pay by cash, Cabcharge, EFTPOS or credit card. A surcharge may apply if paying by card.

1. Pay before the trip begins

The taxi driver may request that you pay an estimated fare. If you do not pay the deposit when asked, the driver can refuse to carry you.

For pre-paid journeys leaving the Sydney CBD secure taxi ranks, customer service officers at the secure ranks will help you estimate your fare.

If you request a receipt for the deposit paid, the driver must provide one.

The driver must still turn on the taxi meter for the trip.

2. At the end of your trip - pay the difference

The taxi meter displays the authorised fare, inclusive of flag fall and late night or airport surcharges if applicable.

If the metered fare is less than the pre-paid fare the driver will refund the difference. If the metered fare is greater than the pre-paid fare than you must pay the balance.

You can pay the difference by cash, Cabcharge, EFTPOS or credit card. A surcharge may apply if paying by card.


How fares are estimated

Your fare is calculated based on the fares and charges schedules. See taxi fares and charges.

For pre-paid journeys on the Central Coast, the following estimated fares apply:


Trips that are excluded

If you're using Taxi Transport Subsidy Scheme vouchers to pay for your fare, you do not need to pre-pay the driver.

When you book or hail a cab, tell the driver that you will be paying with a Taxi Transport Subsidy Scheme vouchers. The driver must not ask you for a deposit or to pre-pay your fare.


Credit card surcharges

If you pay by Cabcharge, credit card or EFTPOS the normal surcharges apply. There is no change to the credit provider surcharge arrangements. Payment of an estimated fare will incur the usual credit provider surcharges.

If a balance payment is required at the end of the taxi hire and is also paid in this way, a credit provider surcharge will also apply to the balance payment. The total credit provider surcharge should be the same.

A taxi driver will not be able to give you a refund for any portion of the surcharge amount if the deposit amount paid in this way exceeds the final fare. Drivers will be aware of this and may avoid requesting a deposit likely to exceed the final fare.