Simplifying ticketing for Transport customers
The new electronic ticketing system, Opal, has been successfully rolled out across all Sydney ferries, Sydney Trains, NSW TrainLink Intercity services and a number of bus services.
The Opal card provides many new benefits to customers including cheaper fares and never having to queue for a ticket again. When these benefits are combined and with a significant section of the public transport network activated for Opal, now is the right time for some paper tickets to be retired.
Retiring old paper tickets will allow us to continue to modernise the transport network.
- Newcastle tickets no longer sold from 20 November
- Tickets no longer sold from 1 September
- Pensioner Excursion ticket and concession card holders
- Link tickets
- Intercity train, coach and bus services
- More information
Newcastle tickets no longer sold from 20 November 2014
Eleven (11) paper tickets sold in Newcastle are now retired, meaning that you are no longer able to buy these tickets. Retired tickets bought before 20 November 2014 will continue to work as normal, so you can keep using your tickets until the expiry date.
The Fare Free Zone in central Newcastle is not affected by this change.
|Tickets no longer sold from 20 November||Tickets still available from 20 November|
|4 Hour - Adult
||1 Hour (bus) - Adult & Concession
|23 Hour - Adult & Concession
||4 Hour (bus) - Concession|
|Orange weekly (bus and ferry) - Adult & Concession
||TimeTen (bus) - Adult
|Green weekly (bus, ferry and train) - Adult & Concession
||TimeTen (bus) - Concession
|Orange quarterly & yearly - Adult
||Ferry single - Adult
|Green quarterly & yearly - Adult
||Ferry single - Concession|
Tickets no longer sold from 1 September 2014
Fourteen (14) of the old paper tickets are now retired, meaning that you are no longer able to buy these tickets.
Tickets bought before 1 September will continue to work as usual, so you can keep using your tickets until the expiry date.
After 1 September, you will need to use an Opal card or you may choose to continue using a form of paper ticket that is still available.
|Ticket type||Tickets no longer sold from 1 September||Tickets still available from 1 September*|
*These tickets are still available to purchase. They will be retired progressively, following the successful rollout of Opal on buses and light rail and with the introduction of the Opal Gold Senior/Pensioner card and Concession card. Other specialty tickets will continue to be available until progressively retired.
Pensioner Excursion ticket and concession card holders
The Opal Gold Senior/Pensioner card is now available. Pensioner Excursion Tickets (PET) are still available for eligible customers from ticket outlets and on-board privately operated buses. State Transit bus customers in Sydney cannot purchase PET on the bus.
Other concession ticket holders should continue to use their paper tickets.
MyTrain Adult Off-Peak Return tickets are no longer sold.
Work out the cost of your fare by using the Train fare calculator and select ‘Blue Mountains ExplorerLink’, ‘Bondi Beach’, ‘Moore Park’ or your Tramlink station as the destination.
Intercity train, coach and bus services
NSW TrainLink regional coach services
You can still use daily MyTrain and MyMulti adult and concession tickets on train and coach services between Bathurst and Lithgow as well as between Wollongong, Moss Vale and Bundanoon.
Kiama to Bomaderry and Moss Vale to Goulburn train replacement services
Picton to Bowral ‘loopline’ bus route
You can still use daily MyTrain and MyMulti adult and concession tickets on train replacement buses and on bus services between Picton and Bowral as shown in the Southern Highlands Line and South Coast Line timetables.
Fassifern – Toronto Route 273 services
You can still use daily MyBus, MyTrain and MyMulti adult and concession tickets on Fassifern – Toronto Route 273 services.
For more information
- Download the Some paper tickets are retiring brochure.
- Read the Newcastle ticket retirement media release.