Ticket retirement

Simplifying ticketing for Transport customers

The new electronic ticketing system, Opal, has been successfully rolled out across all Sydney ferries, Sydney Trains, NSW TrainLink Intercity services and a number of bus services.

The Opal card provides many new benefits to customers including cheaper fares and never having to queue for a ticket again. When these benefits are combined and with a significant section of the public transport network activated for Opal, now is the right time for some paper tickets to be retired.

Retiring old paper tickets will allow us to continue to modernise the transport network.

Fourteen (14) of the old paper tickets are now retired, meaning that you are no longer able to buy these tickets.

Tickets bought before 1 September will continue to work as usual, so you can keep using your tickets until the expiry date.

For example if you purchase a MyTrain Fortnightly (14 days) ticket on 28 August it will work for 14 days and into the post-1 September period.

MyFerry TravelTens will work until all ten trips have been used up.

After 1 September, you will need to use an Opal card or you may choose to continue using a form of paper ticket that is still available.

The following tickets will NOT be sold from 1 September

MyTrain
  • Adult Off-Peak Return
  • Adult Weekly (7 day)
  • Adult Fortnightly (14 day)
  • Adult Monthly (28 day)
  • Adult Quarterly (90 day)
  • Adult Yearly (365 day)
  • Concessions Monthly (28 day)
  • Concessions Quarterly (90 day)
  • Concessions Yearly (365 day)
MyMulti
  • Adult Monthly (28 day)
  • Adult Quarterly (90 day)
  • Adult Yearly (365 day)
MyFerry
  • Adult TravelTen
Light Rail
  • Adult Yearly (365 day)

Tickets still available from 1 September*

The following tickets are still available to purchase. These tickets will be retired progressively, following the successful rollout of Opal on buses and light rail and with the introduction of the Opal Gold Senior/Pensioner card and Concession card.

Old paper tickets still available
MyTrain
  • Adult Single
  • Adult Return
  • Concession Single
  • Concession Return
  • Concession (Child) Off-Peak Return
  • Concession Weekly (7 day)
  • Concession Fortnightly (14 day)
MyMulti
  • Adult Day
  • Adult Weekly (7 day)
  • Concession Day
  • Concession Weekly (7 day)
  • Pensioner Excursion Ticket
MyFerry
  • Adult Single
  • Adult Return
  • Concession Single
  • Concession Return
  • Concession TravelTen
MyBus
  • Adult Single
  • Adult TravelTen
  • Concession Single
  • Concession TravelTen
Light Rail
  • Adult Single
  • Adult Return
  • Adult Daypass
  • Adult Weekly (7 day)
  • Concession Single
  • Concession Return
  • Concession DayPass
  • Family DayPass

*Other specialty tickets will continue to be available until progressively retired.

Pensioner Excursion ticket and concession card holders

The Opal Gold Senior/Pensioner card will be released by the end of 2014. Pensioner Excursion Tickets (PET) are still available for eligible customers from ticket outlets and on-board privately operated buses. State Transit bus customers in Sydney cannot purchase PET on the bus.

Other concession ticket holders should continue to use their paper tickets.

MyTrain Adult Off-Peak Return tickets are no longer sold.

This affects Blue Mountains ExplorerLink fares as well as Adult return fares for Bondi Beach Link, Moore Park Link and TramLink tickets purchased during off peak times.

Work out the cost of your fare by using the Train fare calculator and select Blue Mountains ExplorerLink’, ‘Bondi Beach’, ‘Moore Park’ or your Tramlink station as the destination.

Newcastle Orange and Green TravelPasses

Yearly and quarterly Orange & Green TravelPasses are no longer available from train station ticket offices.

To purchase a long-term TravelPass, download and submit an application for a Yearly or Quarterly TravelPass.

Intercity train, coach and bus services

NSW TrainLink regional coach services

You can still use daily MyTrain and MyMulti adult and concession tickets on train and coach services between Bathurst and Lithgow as well as between Wollongong, Moss Vale and Bundanoon.

Seat reservations are required for travel on coach services. To reserve seats, visit nswtrainlink.info or call 13 22 32.

Kiama to Bomaderry and Moss Vale to Goulburn train replacement services
Picton to Bowral ‘loopline’ bus route

You can still use daily MyTrain and MyMulti adult and concession tickets on train replacement buses and on bus services between Picton and Bowral as shown in the Southern Highlands Line and South Coast Line timetables.

Fassifern – Toronto Route 273 services

You can still use daily MyBus, MyTrain and MyMulti adult and concession tickets on Fassifern – Toronto Route 273 services.

For more information

Download the Some paper tickets are retiring brochure.

To get an Opal card, visit the Opal website and order a card online or call 13 67 25 (13 OPAL).

Opal cards are also available from selected retailers. Find an Opal card retailer.